Safe Shopping Guide

SAFE SHOPPING GUIDE
VITRINFLY SAFE SHOPPING & FRAUD PREVENTION WARNING

With the rise of online shopping, fraud attempts have also increased. At Vitrinfly, we share essential tips to ensure a safe shopping experience. We also utilize the İyzico payment infrastructure for secure transactions.

1. Account & Password Security

✔️ Create strong and unique passwords for each platform using uppercase/lowercase letters, numbers, and special characters.
✔️ Do not write down your passwords or save them in browsers.
✔️ Always log out after using your account.
✔️ Change your passwords regularly.
✔️ Use a password manager for better security.
✔️ Enable two-factor authentication (2FA) for extra protection.

2. Website Security

✔️ Be cautious of fake websites imitating our official site.
✔️ Make sure you enter our website address correctly.
✔️ Prefer secure sites that start with "https://" and display a lock icon in the browser.
✔️ Check user reviews before shopping from a website for the first time.

3. Credit Card & Payment Security

✔️ Enter your credit card details only on trusted and well-known websites.
✔️ Use 3D Secure authentication for safe transactions.
✔️ Create a virtual card and set limits according to your needs.
✔️ Regularly check your bank statements for unauthorized transactions.

4. Device & Software Security

✔️ Protect your phone and computer with PIN, fingerprint, or face recognition.
✔️ Download apps only from official stores.
✔️ Keep your operating system and browser updated.
✔️ Use antivirus software for protection.
✔️ Check the security of Wi-Fi networks before connecting.

5. Fraudulent Emails & Messages

✔️ Do not respond to emails or SMS claiming to be from banks, couriers, or shopping sites requesting personal information.
✔️ Official institutions never ask for passwords, credit card details, or account information.
✔️ Avoid clicking on links or opening attachments in suspicious messages.
✔️ Carefully inspect the sender’s email or phone number.
✔️ Verify tracking links in shipping messages before clicking.

6. Order Tracking & Delivery

✔️ Track your order through Vitrinfly or our customer service.
✔️ Verify tracking links before taking action.
✔️ Check your package for damage, missing items, and accuracy before accepting delivery.

7. Support & Reporting Suspicious Activities

⚠️ If you encounter any suspicious transactions, immediately contact your bank.
⚠️ For assistance, reach out to vitrinfly@gmail.com.

By following these precautions, you can enhance your online shopping security. Safe shopping, happy customers! ?️